Moderna supplier page
Moderna supplier page
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Supplier FAQ
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Welcome to the Moderna supplier page

This page is dedicated to serving Moderna's valued suppliers with essential information on Ariba, supplier onboarding, invoicing, and key contacts for support. We're glad to have you as part of our community and look forward to a successful collaboration.

Contact information can be found at the bottom of this page.

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Supplier onboarding
What to expect
  • Once someone at Moderna raises a request to add your organization as a supplier, you will receive an onboarding email (from an Ariba domain) with a link to Moderna’s onboarding questionnaire. Please complete and return the questionnaire as soon as possible.
    Please reach out to supplierinfo@modernatx.com with any questions regarding the onboarding process.
Supplier questionnaire information
  • You will need to create a new Ariba account to access the questionnaire. This will not establish an Ariba trading relationship with Moderna. We recommend creating a free “standard” account.
  • If you already have an existing Ariba account, you still need to create a new account for the questionnaire. You will be able to use your existing account to transact with Moderna once established as a supplier. More details will be provided at the time you receive your first purchase order.
Ariba enablement
  • An invitation to connect with Moderna on the Ariba Network will be included with your first Moderna purchase order email. Once your PO is received, please click the “process order” button and log in to your existing Ariba account or create a new account. This will automatically form a trading relationship with Moderna and allow you view your orders and submit invoices in one convenient portal.
  • An Ariba account is required to access the onboarding questionnaire. The account you create for onboarding can then be used for transactional activity (receiving POs and submitting invoices). Moderna has a strong preference for you to leverage your Ariba account for transactions however this is not mandatory. For assistance connecting with Moderna on the Ariba Network please reach out to p2p@modernatx.com.
  • Ariba offers different account tiers depending on the needs of your business. You can find more information on Ariba account types here, using the Standard Account and Enterprise Account tabs. The Standard Account is free and includes unlimited POs and invoicing.
  • If you are connecting with Moderna using an “enterprise” account, we invite you to review Ariba’s fee information to set expectations on potential costs.
  • Click here for a helpful guide on using the Ariba Network to transact with Moderna.
  • If you run into issues with Ariba Network, Ariba Support can be contacted through the Help Center.
U.S. Tax Form Instructions

This section provides detailed instructions to vendors supplying goods or services to U.S.-based Moderna entities on selecting and completing the correct IRS tax form, and is designed for internal Moderna reviewers and external vendors alike, ensuring compliance with U.S. tax withholding and reporting obligations. This includes:

  • A simplified decision tree to help determine which tax form (W-8BEN, W-8BEN-E, W-8ECI, W-8IMY) is required based on residency status and type of service.
  • Instructions for completing each form type, including field-by-field guidance and common pitfalls.
  • A disclaimer clarifying vendor responsibilities, particularly around form accuracy and the impact of failing to provide proper documentation (e.g., application of 30% withholding tax).
  • Direct links to official IRS forms and instructions for easy access and submission.

Moderna U.S. Tax Documentation Instructions

IRS Forms and Instructions

Purchase orders
What to expect
  • All expenditures for goods and services require a PO prior to work commencing or goods being shipped. You should receive a PO number from Moderna or over the Ariba Network.
  • Please follow all shipping instructions and requirements noted on the PO.
  • Your Moderna PO will be emailed to you from an Ariba email domain. The order will be attached as a PDF. We encourage you to view all your Moderna PO’s on the Ariba Network using the “process order” button embedded in the email.
  • Purchase orders for services will have a value of “1” each and the quantity will be equal to the value of the service being ordered.
Ariba information
  • If you have a pending trading relationship request (TRR), any purchase orders cannot be processed until the agreement is accepted.
  • We strongly encourage our trading partners to utilize the Ariba platform with a free “standard” account.
Terms and conditions

Terms and Conditions (Valid for Orders Placed as of 9/15/2025)

Terms and Conditions (Valid for Orders Placed 12/06/2024 through 9/14/2025)

Terms and Conditions (Valid for Orders Placed 7/30/2024 through 12/05/2024)

Terms and Conditions (Valid for Orders Placed 12/05/2022 through 7/30/2024)

Terms and Conditions (Valid for Orders Placed before 12/05/2022)

Invoicing
Invoice requirements and how to submit an invoice
  • All invoices must be submitted electronically. The preferred and most efficient method is via the Ariba Network. If your organization cannot support the use of Ariba, invoices will also be accepted by PDF to Invoice@modernatx.com. Please only choose one method of invoicing, not both.
  • Invoices must include a PO number provided by Moderna on the face of the invoice when submitting for payment. Invoices without PO number will not be processed.
  • Please submit your invoice in a timely manner just after goods are delivered or services rendered. Invoices are paid within the due date agreed contractually with Moderna.
Payment status and inquiries
Questions related to Invoices and Payments: accountspayable@modernatx.com
Other information
  • If your organization is based In Japan, Italy, France, or Hungary invoices must be emailed to Invoice@modernatx.com. Unfortunately, Ariba does not yet offer compliant invoicing in these countries.
  • Please be informed Moderna’s payment terms are calculated from the date of invoice receipt in our system, not from the invoice date (except for invoices from France and Japan). Invoices submitted in Ariba are automatically pushed into our system.
Sustainable procurement
Third party code of business conduct
  • At Moderna, we strive for a sustainable supply chain with responsible sourcing practices, and we expect our partners and third parties to share the same values around sustainability, human rights and business ethics. We’ve outlined our standards as principles in our Third Party Code for compliance as the minimum requirement.
Climate action
  • We are committed to climate action with ambitious goals to reduce our emissions. In order to achieve our targets, we rely on collaboration with our value chain partners to strive for continual improvement in the measurement of emissions, commit to science-based targets, and develop and implement robust roadmaps.
Supplier diversity
  • As a part of our Supplier Diversity Program, we embrace working with certified small, minority and diverse-owned businesses. We welcome any certified businesses to be involved in our opportunities. We also encourage our partners to include small, minority and diverse-owned businesses in their supply chains as well.
Speak Up compliance hotline
  • We trust and rely on all of our partners to be catalysts for acting with integrity and doing the right thing. Our Speak Up Hotline empowers our business partners and third parties to submit a question or voice a concern that we may not be meeting the values that we strive to achieve every day. Any stakeholders in Moderna’s value chain may choose to submit reports anonymously, where permitted by law. We strictly prohibit retaliation under our Code of Business Conduct and Ethics.
  • Please visit the Hotline portal
Contact Information
Submit an invoice
invoice@modernatx.com
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email
Ask a question about an invoice or payment
accountspayable@modernatx.com
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email
Ask a question about a purchase order
req_services@modernatx.com
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email
Get help with Ariba enablement
P2P@modernatx.com
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email
Get help for a technical issue in the Ariba Network
Ariba Support Help Center
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Make a W9 or tax exempt request
usindirecttax@modernatx.com
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email
Ask a question about supplier onboarding
req_services@modernatx.com
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email