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Contact Us

Get in touch with questions and find information on how to contact us. We want to hear from you!

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Report an adverse event or product complaint

Call: 1-866-MODERNA (1-866-663-3762) 

8:00AM - 8:00PM EST, Monday-Friday (not including Holidays)

Fax: 1-617-649-3910 

Supplier engagement

Current and prospective suppliers can find references documents and contact us here. 

Prospective suppliers

Suppliers seeking to do business with Moderna can provide information on services or product offerings.

Purchase orders

A purchase order is required prior to goods order fulfillment or services being provided.

Submit invoices

Moderna only accepts invoices to Accounts Payable in PDF format via email.

Accounts payable

All invoices must have an associated purchase order number printed on the invoice. Moderna’s standard payment term is Net 60 after invoice posting.

Reporting changes

Report changes due to acquisition, name change, address change, and changes to banking information here.

References documents

View purchase order terms and conditions and request W9 and tax exemption forms here.