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SPIKEVAX (COVID-19 Vaccine, mRNA) Now Approved! Learn more
Contact Us
Get in touch with questions and find information on how to contact us. We want to hear from you!
Report an adverse event or product complaint
Call: 1-866-MODERNA (1-866-663-3762)
8:00AM - 8:00PM EST, Monday-Friday (not including Holidays)
Fax: 1-617-649-3910
Speak Up Line
Report an ethical or compliance concern regarding Moderna’s business activities: https://moderna.whispli.com/compliancehotline
Supplier engagement
Current and prospective suppliers can find references documents and contact us here.
Prospective suppliers
Suppliers seeking to do business with Moderna can provide information on services or product offerings.
Purchase orders
A purchase order is required prior to goods order fulfillment or services being provided.
Submit invoices
Moderna only accepts invoices to Accounts Payable in PDF format via email.
Accounts payable
All invoices must have an associated purchase order number printed on the invoice. Moderna’s standard payment term is Net 60 after invoice posting.
Reporting changes
Report changes due to acquisition, name change, address change, and changes to banking information here.
References documents
View purchase order terms and conditions and request W9 and tax exemption forms here.